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Home > Client Space - Specific Applications > Tacoma Narrows Emergency Response Plan
Tacoma Narrows Emergency Response Plan
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Tacoma Narrows Water System - Water System ID 867898

 

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Emergency Response Plan

Section 1 – System Information

Document basic system information. This should be readily available to system personnel, local emergency responders, repair contractors, and us.

 

Basic description and location of system facilities

For example: We have two wells of 180’ and 223’ depth. The wells pump through a pump house and disinfection facilities into two storage reservoirs, one at the north end and one at the south end of the system.


The water system is served by a 484’ foot deep well (AGN789) with two storage tanks of 150,000 gallons each on site.  The system is approved for 45 connections and currently has 19 connections serving the airport, a restaurant, and a fire station.  The water is treated with chlorine.

Population served and number of service connections

People: 202

Connections: 19

Person(s) responsible for maintaining and implementing the emergency plan

At least two people should share this responsibility to ensure backup coverage.

Name: Patrick Kongslie

 Title: Maintenance and Operations Manager

 

 

Backup: Jeremy Carnahan

Title: WW Operations Supervisor

Phone Number:
253-798-3031

Cell Number:
253-254-9334

 

Phone Number:
253-798- 2567

Cell Number:
253-328-1093

 

Section 2 – Chain of Command

Document lines of authority and responsibility. This will eliminate confusion and speed up emergency response time. The first step is to inform the person responsible for making key decisions. Put this person at the top of the list. Other responsibilities include:

  • Notifying us
  • Notifying system customers
  • Assessing system facilities and operations in the field
  • Making repairs or notifying an appropriate contractor

 

Name and title

Responsibilities during an emergency

Contact numbers

Patrick Kongslie – Maintenance and Operations Manager

Notify DOH, notify system customers

253-254-9334 (cell)

Patrick Kongslie – Maintenance and Operations Manager

Assess system facilities and operations in the field, coordinate repairs

253-254-9334 (cell)

Patrick Kongslie – Maintenance and Operations Manager

Make key decisions, authorize expenses

253-254-9334 (cell)

 

Section 3 – Emergency Reference List

List important parties to contact.

 

Emergency contact

Phone Number(s)

Emergency contact

Phone number(s)

Fire/Police/Medical

 

911

Certified operator(s):
Patrick Kongslie
Jeremy Carnahan

 

253-254-9334

253-328-1093

County emergency services on call staff

 

253-798-7000

System engineer or engineering consultant: Pierce County Engineering?



253-798-7000

County local health contact:

TPCHD Drinking Water


253-649-1420
Opt 2

Electrician: Pierce County D1 Electricians


253-798-7000

Department of Ecology spill response


1-800-258-5900

Electric utility: Peninsula Light


253-857-5950

Water testing laboratory:
Am Test


425-885-1664

Pump service: Pierce County D1 Maintenance


253-798-7000

Agency water quality contact: Steve Hulsman (DOH)


253-395-6777

Excavation contractor:
NW Cascade


253-848-2545

Agency regional engineer: Carol Stuckey, P.E.


360-485-7607

Call before you dig


1-800-424-5555

Agency emergency after hours contact


1-877-481-4901

Equipment rental


 ----

Other

 

Neighboring water system: One Point Fosdick


253-405-6528

 

 

 

Section 4 – Emergency Notification

Identify how you will notify customers

 

The system notifies its customers as follows:

Check all that apply.

How does the system provide customers with system contact information?

Check all that apply.

   ☐  Phone Calls.  Include phone list location:

   ☐  Media release

   ☐  Door to door

   ☒  Other – Sandwich Board Signage

   ☐  Billing

   ☒  Newsletter

   ☐  Other

 

Emergency Notification (Priority customers)

If you have priority customers or serve vulnerable populations, maintain a list of these customers so you can notify them first. You should review and update this list annually.

 

Does the system serve priority customers?

Check all that apply. Include names and addresses.

Hospitals and clinics

 

Nursing homes

 

Schools

 

 Other

    Gig Harbor Fire and Medic One - Fire Station 52 - Pt. Fosdick

 

Section 5 – Response Actions for Specific Events

Identify action to take in the following events. You may want to refer to your facilities map (Section 1.3) to help determine the effects of possible events and the best response action.

 

 

Immediate actions to take

(assess damage, contact us, contact repair service)

Who should be notified (Us, customers, repair service, county)

Power outage

Water System Operator, Peninsula Light, Customers

Transmission or line break

  • Isolate leak.
  • Deploy safety measures.
  • Assess the situation.
  • Repair minor issues or contact NW Cascade.
  • Notify PCPW Contract Services and Warehouse staff when the contractor is called out.
  • Initiate communication protocol for impaired fire protection systems. (Fire system impairment should suspend facility/building hot work.)
  • Small or service line breaks for a building require flushing and residual testing of the effected building by the water system operator.
  • Larger or transmission line breaks would require boil water notices until residual and bacterial testing can confirm the water is safe.  Notify and coordinate with DOH.
  • Notify PC Risk Management.  Complete/submit incident form.

Water System Operator, DOH, Customers, Fire Department, PC Risk Management

Chlorine treatment failure

  • Assess the situation.
  • Make necessary corrections and adjustments or initiate a workorder and notify maintenance for equipment service repair.
  • Adjust dosing set points to re-establish the residual as necessary.
  • A loss of the residual in the system will require system flushing to re-establish necessary residual levels.

Water System Operator, DOH, Customers

Source pump failure

  • Maintenance staff to troubleshoot pump failure for repair or coordinate replacement of pump.
  • Determine if bulk water is required for fire protection or if bottled water is required for consumption.
  • If a water provider is required, then contact PCPW Contracts and warehouse staff to coordinate.
  • If fire protection systems are impaired– initiate communication protocol.  (Fire system impairment should suspend facility/building hot work.)

Water System Operator, Customers

E. coli-MCL Violation

  • Contact DOH and water system operator.
  • Follow Coliform Monitoring Plan.
  • Initiate communication protocol for the boil water notice.  
  • Flush system.
  • Resample.

Water System Operator, DOH, Customers

Severe reduction or loss of water in source

  • Assess the situation.
  • If fire protection systems are impaired – initiate communication protocol.  (Fire system impairment should suspend facility/building hot work.)
  • If a bulk water provider is required contact PCPW Contracts and warehouse staff to coordinate.
  • Distribute bottled and/or bulk/hauled water until situation is resolved.

Water System Operator, DOH, Customers, Fire Department

Flood

System is not in a flood zone.

 

Earthquake

  • Evaluate system for damage, verify operation.
  • Deploy safety measures.
  • Document issues and take photos.
  • Begin restoration or develop a detailed list of resources, parts, and materials required.
  • Perform chlorine residual testing throughout the system.
  • Adjust chlorine dosage as needed.
  • Obtain samples for additional testing.
  • Perform system flushing, as necessary.
  • If fire protection systems are impaired or a boil water notice is required – initiate public notification protocol.  
  • If a bulk water provider is required contact PCPW Contracts and warehouse staff to coordinate.
  • Notify Risk Management when private and public property is damaged.  Complete and submit incident form

Water System Operator, DOH, Customers, Fire Department

Cyber Security Breach

  • Water system is not connected to the internet.

 

Vandalism

  • Investigate for tampering, impairments, or compromised assets of the water safety.
  • Call 911 if appropriate.
  • Deploy safety measures.
  • Call management to report the extent of the situation.
  • Take photos.
  • Begin restoration or develop a detailed list of resources, parts, and materials required.
  • If fire protection systems are impaired or a boil water notice is required – initiate public notification protocol. (Fire system impairment should suspend facility/building hot work.)
  • If a bulk water provider is required contact PCPW Contracts and warehouse staff to coordinate.
  • Notify Risk Management when private and public property is damaged.  Complete and submit an incident form.

Water System Operator

 

If fire protection systems are impaired customers need to be notified. 

 

If boil water notice is required customers and DOH need to be notified. 

Spills

  • Assess the situation.
  • Deploy safety measures.
  • Clean up spills.
  • Dispose of materials properly.
  • Notify DOE.
  • Note: If a spill response service provider is required then PCPW Contract Service and warehouse staff will need to coordinate.

Water System Operator, DOH, DOE

 

Section 6 –Alternative Water Supplies

Identify alternative water supplies that may be available if your supply becomes unexpectedly disrupted or contaminated. Alternative supplies can include emergency sources and emergency interties. They can also include the temporary use of bottled water or tanker trucks.

 

Note: You must obtain our approval before putting any emergency source or alternative supply of water into service. Requirements for using and maintaining emergency drinking water are in Emergency drinking water sources 331-317 (PDF).

 

Emergency sources

List available emergency sources and existing emergency interties.

 

Water system does not have existing emergency interties. In an emergency situation, water would need to be trucked in or bottled water provided.

 

Emergency source name

WFI source number

Maintained in operable condition?

Availability

How much water can be produced each day, how soon can it begin?

Is the water safe for drinking?

Abandoned Well

None

No

5-10 gpm

Testing required before use

 

 

 

 

 

 

Short-term alternative supplies

List bottled water suppliers or tanker trucks that may be able to deliver bulk water in your area.

 

 

Vendor or supplier

Phone number

Availability

How much water can be delivered each day, how soon can it begin?

Is the water safe for drinking?

Bottled Water Supplier

Mountain Mist

253-535-6447

TBD with event

Yes

Bulk Water Delivery

Water Buffalo Inc

253-863-8883,

877-278-2669

4,000 gallons/truck, delivery schedule to be determined at time of need

Yes

 

 

Long-term potential alternative supplies

List any potential interties with an adjacent water system. Do not include existing interties.

 

Water systems located within one- quarter mile

Feasibility of connecting?

Has any contact been made with this system?

Weatherwood Vista Water District

Point Evans Water System

One Point Fosdick Water Co.

Sunnyview Terrace Association

Point Fosdick Water Co.

 

Technically feasible, but would require negotiations, legal agreements, and capitol investments.

Not formally.

 

Further action

  • Share this or similar information with neighboring water systems and local emergency responders. Reaching out is the first step toward forming partnerships with those who may lend assistance during an emergency.
  • Remain familiar with your emergency response plan by practicing it on a regular basis.

For more information

 

Attachments

Pierce-Tacoma_Narrows_-_TNA_Emergency_Response_Plan.docx
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