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Home > Client Resources > Value & Best Practices > Water Plant Operator Best Practices
Water Plant Operator Best Practices
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Best Practices for RO Operation and Data Collection

This document is designed to assist the user in best practices to implement in operation and data collection tasks. The article describes the tasks that are required to effectively operate a reverse osmosis plant and details features and workflows within the Pani digital platform that are used to accomplish these tasks. The Pani workflows may result in changes to existing task flows at the plant, however they will improve operational visibility which will increase plant reliability and efficiency.

 

The following conventions are used throughout this article and are described below:

  • Green boxes consist of steps to perform on the Pani Platform.
  • Information / Warning tags contain additional notes on a particular item or issue.

 

 

The Plant Operator performs multiple tasks that are identified by the Plant Engineer as necessary for sustainable operation of the plant water system. These responsibilities include:


1.  Calibrating instrumentation that is required for the capture of critical data
Calibration should be performed on a routine schedule as recommended by the manufacturer of the monitoring instruments, but at a minimum, calibrations should be performed quarterly. Measurements from hand-held meters should be verified against a standard daily and recalibrated on a schedule specified by the manufacturer. Instruments, gauges, flow meters, or other sensors that will not retain calibration should be replaced by the operator.

 

Pani Zed's Insights and alerts may trigger if sensors go out of calibration, providing the operator a notification. If a particular alert triggers often, it may be an indication that calibration of the sensor may be required.

 

 An example of  Insights/Alerts triggering is shown below:

  • Clicking on the Insight/Alert in the Insights/Alert page to view it.

  • Review the Insight/Alert causes and recommendations.

  • Address the Insight/Alert by clicking on one of the selections shown below.

    

* for information on how to address the Insight/Alert click here 🖱.

 

 

2.  Collecting required data pertaining to feed water.

Conditions such as Temperature, pH, Conductivity should be taken and recorded in a logbook at least daily under normal circumstances. Free and Total Chlorine (residuals before and after dechlorination), Turbidity (as NTU), and ORP should be measured weekly. Depending on the source of the feed water, additional testing such as SDI may be required periodically (quarterly). For surface water supplies, SDI should be measured at least weekly and system operation adjusted accordingly to minimize the effects of changes in water quality on membrane operations.

 

Feedwater analysis should be entered into the Pani Data workflow for feedwater analysis. Feedwater analysis values are used in normalization equations and in other KPIs.

 

Water Analysis Log Sheets can be created by the Manager or Engineer to assist with data collection:

 

 An example of a  water analysis form for use by the Operator is shown below:

  • Clicking on the water analysis form to select it.

                                                

  • Click the "Add Data" button in the upper right corner of the main screen to launch the form for data entry.
  • Select the date and time, then enter your data in all the fields. once complete save the form.
  • Select the water analysis form again by clicking on it, to view your data on the main screen.

 

 

3.  Equipment upstream of the RO should be checked for proper function once per shift.
This includes differential pressures for any prefiltration (media filters, bag filter, backwashable screen filters, and cartridge filters), water softeners, or specialty filters such as iron filters, to ensure operation within specifications, proper function and flow from booster pumps and chemical injection pumps.

 

Pani Zed's Insights and alerts may trigger if filters become clogged. This is typically indicated by an increase in pressure readings, reduced salt passage, reduced product flows, etc. Monitor these values by creating Views in Overview that display these parameters and Alerts that can be used to warn when various sensors are nearing operational limits. In Pani Genius, many of these issues may be predicted in the Time to Service/Forecasting  module.

 

 An example of an RO Trains Block in Overview is shown below:

  • Select and Click a View in Overview to view all the blocks created on a given dashboard.

                 

  • The above Block can be monitored and zoomed in to view your data.
  • Your data can also be viewed in Interactive for deep analyze over time.
  • Managers can create new blocks in Overview to monitor specific sensors or KPIs

 

 

4.  Specific additional test.

Additional test, such as iron or hardness testing, may be assigned to pretreatment operations by the plant engineer. This will help ensure the maximum efficiency of the pretreatment equipment. Any additional measurements should be recorded in a log sheet.

 

For these tests, it is recommended that the plant manager create a Workflow in the Data page to log these entries. Logging these entries in Pani Zed allows managers and process analysts to trend these test results and create KPIs that can improve operator awareness plant efficiency.

 

 An example of Primary Treatment Log Sheet is shown below:

  • A Log Sheet was created by the plant engineer to record such data.
  • As before the Operator clicks the "Add Data" button in the upper right corner of the main screen to launch the form for data entry.

 

  • This line metric graph Block was added by the Plant Manager to the Overview Page to view data trends.

 


 

5.  Chemical consumption.

This should be verified daily ideally using a drawdown tube to verify pump operation. Reduction in supply volume by measured changes in container liquid level or change in container weight may also be used if monitored daily.

 

In the Pani platform, managers or PAs can create Workflows/Log Sheets in the Data page. When chemical consumption is logged and tracked in Pani Zed, managers and process analysts can use these inputs to calculate operation costs (chemical consumption) and abnormal usage patterns. 

 

 

 A basic example of using a Chemical consumption Log Sheet is shown below:

  • Operator selects the "Chemical Consumption" Log Sheet to view current data.

  • Click the "Add Data" button in the upper right corner of the main screen to launch the form for data entry.

  • Your data can be viewed in Overview if an Overview block was created for it, and can also be viewed on the Interactive page to see trends, as show below:

 

 

 

6.  Additional observations related to the operation of the plant.

These should also be recorded when observed. These would include visible leaks, unusual sounds, or odors outside of those normally encountered during operation.

 

The performance of the RO system is determined by its ability to provide the proper volume of purified water within a predetermined range of quality parameters while operating within defined setpoints for pressures and flows. The operating data collected on the log sheets should consist of feedwater flow rates, feedwater pressure at the point of entry into the RO system, feedwater conductivity measured after all pretreatment operations (post-cartridge filter), concentrate Flow and conductivity, concentrate pressure, permeate flow and conductivity, permeate pressure, and a measurement of pressure between each stage of the system, if available.

 

Pani calculates this information by using KPIs and sensors that measure feed, flow, etc. An example can be seen in the Daily Operating Log below:

 

Daily Operating Log

The Plant Engineer or Manager prepares the Daily Log Sheet from which the Operator will enter the daily data.

 

The Operators workflow for this would be to record data into the Log at the specified intervals during their shift. There can be many Log Sheets created each for recording specific tasks. In this instance we will be using a Daily Operating Log as an example.

 

As an example, this is how to fill out a typical Log Sheet:

  • From the Data page on the Pani platform, navigate to the “Daily Operating Log” under the “Workflows” listing in the Tools menu located on the left side of the screen.
  • Click on the Log and it will appear on the main screen.
  • Click on the "Add Data" button to open the Log for data entry, fill in the date & time and all the form fields with your collected data, and save the entry.

 

  • You can view the data entries entered in the form by clicking on it, and selecting the date range of collected data you want to review in the main screen, as shown below:

 

 

 

Maintenance Log

A Maintenance Log should be maintained separately from the daily performance logs. This log should record: 

 

  • Routine maintenance.
  • Mechanical failures and replacements.
  • Any change of membrane element locations with element serial numbers. Serial number location in the system is recommended during the initial membrane loading and any time membranes are subsequently replaced. The membrane manufacturer and the installed model number should also be recorded for future reference.
  • Replacements or additions of RO devices.
  • Date of calibration for all gauges and meters. 
  • Replacement or additions of pretreatment equipment, for example cartridge filters, and include date, brand name and nominal rating. 
  • All cleanings of RO membranes. Include date, duration of cleaning, cleaning agent(s) and concentration, solution pH, temperature during cleaning, flow rate and pressure.

 

 

 

The workflow for capturing maintenance data includes the following:

 

  • The Maintenance Log can be recorded either in the provided Quick Log (recommended).
  • Or custom maintenance forms prepared by the Engineer or Manager in the Data page on the Pani Platform. Custom maintenance forms can be used for larger plants and may contain separate Calibration and Equipment Runtime logs. 

 

The following workflow for this assumes a Quick Log is being used. The Operator enters information into the Quick Log using these methods:

 

Hashtags # can be used for future reference to generate keywords for this and future events. If you are entering a log for “Temperature” type in #temperature and this keyword will not only be associated with this event but will be available for future events as well.

 

Assets can also be tagged using the @ symbol. This allows you to create a log of issues with a particular pump, for example, and reference that in future logs.

 

When you type  # or @ into the notes area, a list of either tags or assets to select from will appear in the dropdown listings.

 

Here's an example of how to create a calibration event "#Calibration @pH_sensor345 calibrated per MFG spec." Creating the event in the Quick Log allows the entry to show up in reporting on the Pani Platform.

 

An example of entering data into a Quick Log entry:

  • In the Data page on the Pani platform, select ”Quick Log” from the Workflows in the “Tools” menu bar, then click the “Add Data” button located in the upper right of the main screen.
  • The Log will launch where you set the date and time of your entry with the calendar feature and click “Ok”.
  • Enter your data in the Log using #hashtags, @assets, and /or just type to enter your information.

  • Once all the fields have be filled out, click the “Save” button on the log to save the entry.

  • When a note is saved, it will appear in the Quick Log like this. 


 

 

 

 

In addition to maintaining the plant logs, part of the Operators workflow, could include the servicing and replacement of RO Membranes at the direction of the Plant Engineer:

 

Membrane System Service Workflow

For some implementations, dedicated RO or other workflows may be present. The Pani platform includes tools where these tasks can be recorded and used for later analysis.
These workflows are process specific and are configured by platform.


Membrane Swap

The membrane swap allows the user to enter data on membranes that have been swapped in the RO vessels. This helps operations keep track of all swapping activities and keeps an inventory and historical track record.

 

An example of how to record a Membrane Swap:

  • On the Data page on the Pani platform, select ”Membrane Replacement” from the “Tools” menu bar on the left of the screen, ensuring “Membrane Swap” is selected under "Replacement" in the main screen as shown below.

  • Select/Enter the Train, Stage, Vessel and Membrane Slot number for the unit you are swapping, and the unit being swapped.
  • Enter the "Reason for Replacement" in the provided comments section.
  • You can add additional swaps by pressing the “+” button.
  • The membrane information (serial number, original installation date) will be carried over so that a complete history and inventory (see below) of the membrane is maintained.

History
You can view a historical summary of membrane swaps and replacements by clicking on the pull-down tab as shown above. You can configure the number of entries per page, as well as scroll through the summary pages.

Inventory/Circulation
Inventory and Circulation tab, allows you to display all the units in circulation for use in the system. This view is also configurable.

 

 

Membrane Installation

The membrane installation section helps operations manage membrane installations and registers new membranes into the system. This along with “Membrane Swap” will assist operations with membrane management by creating a membrane inventory and activity history.

 

To enter a new membrane installation, the membrane must be registered in the facility’s inventory.

 

 

An example of how to Register a New Membrane:

  • Select “Register Membrane” from the New Installation screen.
  • Enter the manufacturer, model, and serial number of the membrane.  

 

Once registered the membrane can be swapped or installed. To install a membrane:

  • Enter the Date for the membrane installation. For ease of data entry, there is a “Now” button that sets the membrane’s date/time to the current date/time.
  • Enter the reason for the replacement.
  • Indicate if this is a sliding installation. If it is, all membranes in subsequent slots/trains will move down the train. See example below.

Selecting "Sliding installation" will automatically move the membranes to new locations, as indicated by the following diagrams.


 

Monitoring performance and Insights/Alerts 

Another part of the Operators workflow is to monitor overall performance on the Overview page. If any anomalies appear, use the Interactive page to drill down into one or more sensors to perform root cause analysis which is normally performed by the Engineer.

 

 The Overview page is shown below with a selected Dashboard:

  • Navigate to the Overview page and select a View in the dashboard.

 

 

 

Monitor the Insights/Alerts status on the Pani platform in the upper right-hand corner of the screen and respond in a timely manner to any new the alerts that may occur. Insights/Alerts that are triggering generate an alarm  notification in the upper right-hand portion of the Pani platform, instantly notifying operators that there is an item needing their attention.


These Insights/Alerts are normally created by the plant Engineer using KPI’s and setting the limits that will trigger them, or generated by Pani for use in plants with automation. 


Operator Acknowledgement and Addressing Alerts/Insights when triggered are key to keeping informed when systems or processes exceed limits. 

 

 How to address Alarms/Insights being triggered is shown below:

  • Clicking on the Alarm icon will bring up a legend listing the triggered Insights/Alerts.

1: Once an Insight/Alert has triggered, review information and recommend action.
2: Determine course of action on the Insight/Alert.
3: Perform one of the following actions:

  • Acknowledge it by clicking on the Acknowledge  button and answer the questions as to how the issue was resolved. 
  • Snooze it by clicking on the Snooze button indicating that you are monitoring the situation or consulting with another user or manager for resolution.
  • Remove the Insight/Alert by clicking on the Remove button which indicates it has been addressed.

  • You will be asked a series of questions once the Insight/Alert is acknowledged, which is important to complete, as it becomes a part of the digital knowledge base. This will help inform other operators, the plant engineer, and supervisor what actions were taken.

 

To Summarize

  • Periodic maintenance and constant monitoring of systems is critical to to plant operations.
  • Use the Pani dashboards/Views and workflows provided on the platform to simplify and organize these steps and processes.
  • Use Alerts and the visualization tool provided by management to to continually monitor plant performance.

 

Help Center

Need help? It’s just a mouse click away on the Platform. 

Just click on the “?” icon located on the upper right corner of the screen, and you will have immediate access to the Help Center. Here you will be able to access the Knowledge base with how-to step by steps, video tutorials, FAQ’s, and more.

 


 

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