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- Account Owner/Admin
- created by Pani team when the account is activated
- cannot be edited and cannot be deleted
- Admin
- Full configuration and user management control at all sites.
- Area Manager
- Able to configure the platform and manage users at a collection of sites.
- Plant Manager
- Full feature access at the plant level.
- Process Analyst
- Able to customize views, create studies, and adjust settings.
- Operator
- Able to fill out logs and may take action on insights.
Additional information for each role can be found in the User tab on the Home Page. Different user roles have different permissions within the platform for creating dashboards, entering data, adding users, and site configuration. An Operator role, for example, can enter data into log sheets, acknowledge alerts and view dashboards, but cannot add a new dashboard of alert. A Plant Manager role has all of the Operator permissions plus can create dashboards and alerts.
Important note: the first user must be an Admin role, so that they can accept the Terms & Conditions on behalf of the account. Without this step, new users will be unable to access the platform, and will instead see an error message that the company terms have not been accepted.